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Improving Access to Public Services: Worldwide Thematic Conference

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The Global Network of Government Innovators, jointly convened by the Ash Institute at Harvard University's John F. Kennedy School of Government and the Centre for Government Studies at Leiden University's Campus. The Hague, explored the subject of ‘access' in democratic societies. ‘Improving Access to Public Services' is part of a series of conferences on strengthening democratic governance.

The thrust of this conference was on re-establishing the link between public management and social justice. Democratic societies in many cases fail to enable their citizens to realize their full potential and thereby fail to realize the potential of society as a whole. Attendees at this conference examined governance structures, institutions, policies and processes, which either advance or impede access to public services. 70 individuals from government, NGOs, the private sector and academia created an Access Agenda for research and action. Information

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